Sunlit studio with a wooden desk and shelves at the edges, open concrete floor lit by a warm diagonal light beam

Pricing

One plan. Human control included.

Free for 7 days, then one flat monthly rate for your whole store. Your trial starts only after you confirm checkout, and you can cancel before renewal.

Monthly

$50/month
Start your 7-day free trial
  • Email support for your Shopify brand
  • Shopify customer, order, and tracking context
  • AI drafts in your brand voice — reviewed by your team
  • Brand Brain, support instructions, and reusable macros
  • Unlimited teammates, analytics, exports, and audit trail

Cancel any time before your next monthly renewal.

Questions, answered.

Your workspace includes email support, Shopify context, AI drafts that your team reviews, analytics, exports, and unlimited teammates. 500 conversations a month are included. During the limited launch, additional usage is measured but not charged automatically. We will give clear advance notice and obtain any required authorization before automatic overage billing is enabled.

No. Add your co-founder, your VA, and your whole team — seats are free. Growing your support team should not grow your bill.

Yes. Customer Served drafts replies in your brand voice, and your team reviews and sends them. Customer-facing sends and Shopify changes stay under human control.

Your plan starts after day 7. Cancel before then and you pay nothing. The plan renews monthly until canceled.

Yes — it is built Shopify-first. Connect your store so your team can see order, customer, and tracking context beside each email conversation.

Pricing — Customer Served | Customer Served